EAGLE LAKE, Maine (Dec. 31) – There is no other way to put it: When Reynold Raymond took over the realm of NMG, the operation was, as a member of his administrative team describes it, “a mess.” Twenty-seven years later, he leaves behind a vibrant organization adept at meeting the changing social services needs of Aroostook County while adapting to the region’s economic, geographic and demographic challenges.

     “Under Reynold’s capable leadership for the past 27 years, NMG has grown and prospered,” said Norman Fournier, President of NMG’s Board of Trustees. “The Agency was very fortunate to have him at the helm for all these years.”

     Raymond’s last day with the organization is Tuesday, Jan. 1.

     While Fournier credits Raymond’s work ethic, determination and vision for making NMG “a premier Social Service Agency in Aroostook County,” Raymond is quick to credit his team, many of whom have been with him his entire tenure, describing them as a “committed team of determined and compassionate individuals who come together to work relentlessly for a common goal.”

     “I am proud of what we have accomplished as a team,” said Raymond in a June 25 letter to his employees. “These are not accomplishments a CEO makes alone. While I look forward to enjoying my retirement, I will miss the consumers, staff and the work at NMG.”

     Like Fournier, employees are quick to toss the credit back to Raymond.

     “Reynold has been my CEO for a very long time, and his inspirational words of advice will push me to do my best for the rest of my life,” said Wendy Dube, who has worked for NMG for the last 30 years.

     Since 1991, Raymond has been responsible for the overall operations of the corporation’s activities which included a long-term care facility; two residential care facilities; up to 10 adult foster waiver homes; personal supports services for persons with developmental disabilities; case management services for children and adults with developmental disabilities; mental health services for children and adults; residential services of persons with brain injury; and an assisted living and supportive employment program. He is licensed as a Multi-Level Long-term Care Administrator.

     Raymond has also worked as a town manager of Eagle Lake, a Social Science teacher at Community High School in Fort Kent, and as an English teacher at Ecole Secondaire in Ville-Degelis, Quebec, Canada.

     In addition, he has served on the Maine Land Use Regulation Commission (Gov. Joseph Brennan appointment), the Finance Authority of Maine Board of Directors (Gov. Angus King appointment), Eagle Lake Development Corporation, Eagle Lake Regional Health Center, Aroostook County Action Program Board of Directors, Eagle Lake Pharmacy Board of Directors, and Eagle Lake Board of Selectmen.

     He currently serves on the Ambulance Service Inc.’s Board of Directors, and the Aroostook County Finance Committee.

     Lisa Devoe, who has worked for NMG for 35 years, said lightheartedly that, like any good leader, Raymond was sometimes “tough” to work for, but that his heart was always “to better NMG and the people it serves.”

     “Now is his time to cherish every moment he spends outside of work,” she said.

     Raymond plans to do just that. He said his retirement plans are, simply, to “date my wife.”

     “(Reynold) will be missed,” said Fournier. “On behalf of the Board of Trustees and staff, we thank him for his years of service and wish him well in his retirement.”



     EAGLE LAKE, Maine (Oct. 19) – Northern Maine General (NMG) announced today that its board of trustees has unanimously chosen Michelle Raymond as the organization's next chief executive officer. Raymond, who currently serves as Community Program Administrator, will succeed Reynold Raymond, the current CEO, on Jan. 2.

     "After a comprehensive search process, the board is pleased to have found the best individual to assume leadership of NMG," said Norman Fournier, President of the NMG Board of Trustees.  He further added, "Michelle has a track record of strong leadership combined with her knowledge of health care programs and institutional tenure makes Michelle uniquely qualified to lead NMG successfully into the future."

     Raymond has been with NMG for 30 years, first as a dietary aide, CNA, resident manager, individual plan coordinator, residential care administrator, and, for the last 10 years, community program administrator. 

     "I'm honored and grateful to the board for the opportunity to lead this exceptional organization of dedicated and talented professionals," said Raymond. "NMG is a fantastic organization. We provide innovative, relevant and insightful health care services, every day, and our services impact far beyond where we live. With its strong consumer base, I am really excited about having the opportunity to work with the team and lead NMG into the next stage of its strategic development. This is a terrific opportunity that any leader would welcome."




     EAGLE LAKE, Maine (Jan. 2) –  Northern Maine General has selected Mackayla Bouchard as its Employee of the Quarter for the third quarter of 2018.

     Bouchard is a Certified Nurse Assistant (CNA) at Mercy Home. In honor of her achievements, she was awarded $100 by the NMG Employee Relations Council.

     Each quarter, an employee is nominated by his or her peers for outstanding service. The program recognizes the efforts of employees who have gone above and beyond their job duties and supported their divisions and peers throughout the quarter.

     According to one peer, Bouchard “represents NMG’s Mercy Home with a warm smile, a positive attitude, strong leadership skills, and is a strong advocate for each resident.”

     Another colleague stated that Bouchard “takes pride in the work she does.  Residents request Mackayla by name.  She always shows concern for the residents’ best interests.”

     The Employee of the Quarter is an employee who displays positive characteristics in the following categories: attitude and inspiration; collaboration and  cooperation; enthusiasm and support for NMG’s mission (to provide individuals with the highest standards of care, promoting dignity and respect, encouraging talents and individuality, helping all of the people that NMG serves enjoy life to the fullest potential); and quality.