EAGLE LAKE, Maine (June 4, 2019) – Nominated by their peers, Melanie Sturtevant, Pamela Michaud and Joyce Jandreau have received Northern Maine General’s Employee of the Quarter designation for outstanding service.

     To laud their achievements, the NMG Employee Relations Council recently awarded Sturtevant, Michaud and Jandreau with $100 each.

     “This peer recognition speaks to the importance of positive co-worker relationships in our successful operations,” said CEO Michelle Raymond. “Great work Melanie, Pamela and Joyce!”

     The Employee of the Quarter program recognizes the efforts of employees who have gone beyond their job duties and supported their divisions and peers throughout the quarter. The Employee of the Quarter displays the following characteristics: attitude and inspiration; collaboration and positive cooperation; enthusiasm and support for NMG’s mission; and quality.

Second Quarter 2019: Melanie Sturtevant

     Based out of the Caribou office as a Day Habilitation Trainer for NMG’s Children’s Day Habilitation program and as a Daily Living Support Specialist for NMG’s Behavioral Health Services, Melanie Sturtevant received these peer comments and reinforcing comments from her supervisors -

  • “Melanie works in the home setting. She will brainstorm ideas with other staff and is always willing to listen to other ideas,”
  • “Melanie is always pushing her clients to work to their fullest potential by encouraging and supporting them,” and
  • “Melanie exhibits excellence in leadership.”

Sturtevant earned the employee recognition for the second quarter of 2019.

First Quarter 2019: Pamela Michaud

A Direct Support Professional for NMG’s Home and Community Supports programs, Pamela Michaud received these peer comments:

  • “Pam strongly advocates for each consumer,”
  • “Pam finds the silver lining and looks for solutions to get things done,” and
  • “Pam is a valuable staff that has proven on several occasions that her knowledge and presence is needed.”

Michaud earned the employee recognition for the first quarter of 2019.

Fourth Quarter 2018: Joyce Jandreau

A Dietary Aide at Mercy Home, Joyce Jandreau received these peer comments and reinforcing comments from her supervisor -

  • “Joyce is very personable and reassuring to staff and residents,”
  • “Her interactions with the residents help them feel comfortable and reassured that their thoughts and needs are heard,” and
  • “While working for NMG, Joyce gives 200 percent.”

Jandreau earned the employee recognition for the final quarter of 2018.


Northern Maine General is a nonprofit social services organization serving Aroostook County, with business offices in Eagle Lake and Caribou. Founded in 1907, NMG provides long-term care, rehabilitation, home and community supports, behavioral health services, targeted case management, and consultation services and resources. Contracted services include subsidized apartments.



     EAGLE LAKE, Maine (Oct. 19, 2018) – Northern Maine General (NMG) announced today that its board of trustees has unanimously chosen Michelle Raymond as the organization's next chief executive officer. Raymond, who currently serves as Community Program Administrator, will succeed Reynold Raymond, the current CEO, on Jan. 2.

     "After a comprehensive search process, the board is pleased to have found the best individual to assume leadership of NMG," said Norman Fournier, President of the NMG Board of Trustees.  He further added, "Michelle has a track record of strong leadership combined with her knowledge of health care programs and institutional tenure makes Michelle uniquely qualified to lead NMG successfully into the future."

     Raymond has been with NMG for 30 years, first as a dietary aide, CNA, resident manager, individual plan coordinator, residential care administrator, and, for the last 10 years, community program administrator. 

     "I'm honored and grateful to the board for the opportunity to lead this exceptional organization of dedicated and talented professionals," said Raymond. "NMG is a fantastic organization. We provide innovative, relevant and insightful health care services, every day, and our services impact far beyond where we live. With its strong consumer base, I am really excited about having the opportunity to work with the team and lead NMG into the next stage of its strategic development. This is a terrific opportunity that any leader would welcome."




     EAGLE LAKE, Maine (April 25, 2019) – The University of Maine at Fort Kent announced yesterday that Reynold Raymond, former Chief Executive Officer of Northern Maine General, is one of two people who will receive the Distinguished Service Award at its 137th commencement ceremony on May 11. Longtime high school teacher Melford Pelletier of Wallagrass will also receive the award.

     “Both of these gentlemen have worked diligently to support UMFK,” said President John Short in a press release by the university. “It is uncommon for us to honor two people with this award, but we found both to be greatly deserving.”

     Raymond,  whose retirement was effective Jan. 1, graduated from the university in 1971. In addition to leading one of the largest employers in the area and hiring many UMFK nursing graduates, Raymond is credited with “righting the ship” when he took over Northern Maine General 27 years ago. NMG is now a thriving employer, meeting social services needs throughout Aroostook County. A former teacher who was also active in municipal matters, Raymond continues to serve on a variety of community boards and organizations.

     Pelletier graduated UMFK in 1967 and has been active with the high school, university and region. (For more about Mr. Pelletier’s accomplishments, please see full press release on the Valley Vision section of UMFK’s website.)

     “We are thrilled to honor two praiseworthy individuals this year,” said President Short. “We value their support and dedication.”